We are listening to your feedback and making changes to improve the service. Please see below enhancements to Helpdesk Support.
The online chat service has been expanded, which means you can receive real time assistance for issues/requests related to
Okta, password/login lockouts and Microsoft Office support.
Visit our IT Service Portal at www.wpp-it.com and click on ‘Live Chat’ (see screenshot below). This service is available Monday through Friday, 9 am to 4 pm EST.
Kathleen Davis
Sr. IT Operations Manager
kathleen.davis@wpp.com